Help Center
How can we help?
Getting Started
Installing the Activly Script on Your Website
Add the Activly tracking script to your website in under 2 minutes — no developer required.
Creating Your First Notification in 5 Minutes
Set up your first real-time social proof notification step by step.
Connecting Your First Data Source
Connect Activly to your e-commerce platform, payment processor, or form tool to start showing real customer activity.
Understanding the Activly Dashboard
A walkthrough of the Activly dashboard — where to find your notifications, analytics, settings, and integrations.
A/B Testing Your Notifications
Use A/B testing to find which notification copy, design, and timing converts best on your site.
Notifications
Setting Up Recent Purchase Notifications
Show real-time purchase activity on your site to build trust and create buying momentum.
Setting Up Live Visitor Count Notifications
Display how many people are currently viewing a page — no data source integration required.
Displaying Review & Rating Notifications
Show recent customer reviews as real-time notifications to build credibility at the point of decision.
Signup Momentum Notifications
Show how many people have recently signed up, subscribed, or joined your list to build community momentum.
Low Stock & Urgency Notifications
Automatically show 'Only X left in stock' notifications when inventory drops below your threshold.
Adding an Announcement Bar
Display a persistent announcement bar at the top of your site for promotions, shipping offers, or important updates.
Customizing Notification Design
Match Activly notifications to your brand — colors, fonts, position, animation, and timing.
Integrations
Shopify Integration Setup
Connect your Shopify store to Activly and start showing real-time purchase notifications automatically.
WooCommerce Integration Setup
Connect your WooCommerce store to pull real order data into Activly notifications.
Stripe Integration Setup
Connect Stripe to show payment notifications from any Stripe-powered product, subscription, or service.
Zapier Integration Setup
Use Zapier to connect Activly to 5,000+ apps — any platform Activly doesn't natively support.
Using Webhooks for Custom Data
Send any event data to Activly via webhook — works with any platform or custom-built application.
Installing via Google Tag Manager
Add the Activly script to your site using Google Tag Manager — no code or developer access required.
Analytics
Reading Your Analytics Dashboard
Understand what the Activly analytics dashboard is telling you about your notifications' performance.
Understanding Conversion Tracking
See exactly how Activly notifications influence purchase decisions — requires an e-commerce integration.
Exporting Your Analytics Data
Download your notification analytics as a CSV for reporting, stakeholder updates, or further analysis.
Account & Billing
Changing Your Plan
Upgrade or downgrade your Activly plan at any time. Changes take effect immediately.
Updating Your Payment Method
Add a new card or update your billing details in the Activly dashboard.
Cancelling Your Subscription
Cancel your Activly subscription at any time — no questions asked, no cancellation fees.
Inviting Team Members
Add team members to your Activly account so they can manage notifications, view analytics, and update settings.